Find answers to common questions about Barber World, our products, and services.
Shipping times depend on your selected method:
Processing time is 1-2 business days before shipment. You'll receive a tracking number once your order ships.
Yes! We offer FREE standard shipping on all orders over $75 within the continental United States. For orders under $75, standard shipping is $8.95.
Currently, we ship to all 50 U.S. states and Canada. International shipping rates vary by destination. Additional customs fees and import duties may apply and are the customer's responsibility.
If your order hasn't shipped yet, we can usually modify or cancel it. Contact us immediately at barberworldnyc@gmail.com with your order number. Once shipped, standard return policies apply.
Once your order ships, you'll receive an email with a tracking number and carrier information. You can use this to track your package directly on the carrier's website (USPS, UPS, or FedEx).
We offer a 30-day return policy on most items. Items must be:
Contact us for a return authorization before shipping items back. See our full Return Policy for details.
Once we receive and inspect your return:
Total time is typically 10-15 business days from when we receive your return.
Return shipping is typically the customer's responsibility. However, we provide free return shipping if:
Absolutely! All products sold by Barber World are 100% authentic and brand new. We are an authorized retailer for all brands we carry. Every product comes with:
Yes! All products include the manufacturer's warranty, which varies by brand (typically 1-2 years). Warranty documentation is included with your product. See our Warranty Information page for details.
We carry professional-grade equipment from leading brands including:
Yes! While our products are professional-grade and designed for barbers and stylists, they can absolutely be used for personal grooming. Many customers purchase for home use to get salon-quality results.
We accept:
All payments are processed securely through Stripe.
Yes! We use Stripe for payment processing, which employs industry-standard encryption and security measures. We never store your full credit card information on our servers. All transactions are PCI DSS compliant.
Yes, sales tax is calculated based on your shipping address and local tax rates. The exact amount will be displayed during checkout before you complete your purchase.
No, you can checkout as a guest. However, creating an account allows you to:
Click on the "Account" or "Login" button, then select "Forgot Password." Enter your email address and we'll send you instructions to reset your password.
Yes! Log into your account and navigate to account settings. You can update your email, password, addresses, and communication preferences at any time.
You can reach us at:
For order inquiries, please include your order number in the subject line.
Our online store is open 24/7! Customer service emails are answered Monday through Friday, 9 AM - 6 PM EST. We typically respond within 24 hours.
Currently, Barber World operates as an online-only retailer. This allows us to offer competitive pricing and serve customers nationwide.
Can't find the answer you're looking for? We're here to help!
Email us at: barberworldnyc@gmail.com
We typically respond within 24 hours (Monday-Friday)